Privacy Policy

1. Introduction

Trimly ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile application and services.

2. Information We Collect

2.1 Personal Information

We collect information you provide directly to us, such as:

• Name, email address, and phone number
• Profile photo and bio (optional)
• Payment information (processed securely by our payment partners)
• Location data (with your permission)
• Messages and communications within the app

2.2 Automatically Collected Information

When you use our app, we automatically collect:

• Device information (type, operating system, unique identifiers)
• Usage data (app features used, time spent, interactions)
• Log data (IP address, app crashes, performance data)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send you technical notices and support messages
• Communicate with you about products, services, and promotions
• Monitor and analyze trends and usage
• Detect, prevent, and address technical issues and fraud
• Comply with legal obligations

4. Information Sharing and Disclosure

4.1 With Service Providers

When you book a service, we share necessary information with the beauty professional to facilitate the appointment.

4.2 With Third-Party Service Providers

We work with third-party companies that provide services on our behalf, such as:

• Payment processing
• Analytics and app performance monitoring
• Customer support
• Marketing and advertising

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

5. Data Security

We implement appropriate security measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

6. Your Rights and Choices

6.1 Account Information

You can update your account information at any time through the app settings.

6.2 Location Data

You can control location sharing through your device settings. Note that disabling location may limit some app features.

6.3 Marketing Communications

You can opt out of promotional emails by following the unsubscribe instructions or updating your preferences in the app.

6.4 Data Rights (GDPR/CCPA)

If you are in the EU or California, you have additional rights including:

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your data
• Right to data portability
• Right to object to certain processing

7. Data Retention

We retain your information only as long as necessary to provide our services and for legitimate business purposes. Account information is typically retained until you delete your account, after which we may retain certain data for legal compliance.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

10. Third-Party Links and Services

Our app may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes via the app or email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: